|
Games Shop Help
Welcome to the Game Rentals FAQ section. Please select from one of our topics below.
For further help or support, visit the Contact Us page.
Frequently Asked Questions
Welcome to the GameArena FAQ section. Please select from one of our topics below: 1. About Game Rentals 1.1 Where is GameNow?
1.2 How do I Rent Games in BigPond Games Shop? 1.3 What do I need to be able to Rent Games in BigPond Games Shop? 1.4 What are the advantages of subscribing to Rent Games in BigPond Games Shop?? 1.5 What is the Parental Lock feature and how does it work? 1.6 How do I enable/disable Parental Lock? 1.1 Where is GameNow?
Your online game rental shop, GameNow, will be merging with GameArena and the Games Shop to form the ultimate one stop games destination - BigPond Games. You will find it on the new site under "Rent Games".
GameNow subscribers will gain access to new benefits, including:
1.2 How do I Rent Games in BigPond Games Shop?
Rent Games allows you to access hundreds of games online, with plans starting from $9.95 per month! Play what you want when you want. It's your personal PC game library, with new games added every month.
Rent Games takes the complexity out of playing games on your PC. Select the title you'd like to play and it is sent securely to your PC, direct from BigPond. You don't have to wait for the entire title to download before playing! Rent Games has advanced streaming technology which means you will be playing games faster, without waiting to download the entire game. To try it out for yourself, sign up today for your free trial. * Find out more about our different plans available by visiting our Plans & Pricing page. * At the end of the free trial, if you wish to continue to rent games, you will be asked to provide the details of your valid Australian credit card and you will be billed for the monthly amount of the plan you selected, or the balance of your GameNow PrePaid Card will be debited with the relevant subscription fee. Free trial limited to one per household. 1.3 What do I need to be able to Rent Games in BigPond Games Shop?
You will first need to create an account. Find out more about the different plans available by visiting our Plans & Pricing page. You also need a Mastercard, Visa or American Express card with an Australian billing address to access the service.
You need a broadband Cable or ADSL connection. For the best online gaming experience we recommend a speed of 512/128 kbps. Please note that you can still play on Cable or ADSL with lower speeds, depending on the game. Please note: Satellite, ISDN and Dial-Up plans are not GameNow compatible. BigPond Games uses special software from Exent Technologies to enable our gaming service. The first time you play a game you will need to download and install the Game Manager. You will only need to do this once. The Game Manager manages the game download and play experience. Download the Game Manager to get started today! 1.4 What are the advantages of subscribing to Rent Games in BigPond Games Shop??
As an "on demand" service, Rent Games offers subscribers low cost access to interactive entertainment from the comfort of their own home. Rent Games removes the need for you to hunt for games that may be out of stock or hard to find, presenting you with a library that is always available, and constantly expanding.
For families, Rent Games is an ideal choice, with a range that caters to players of all ages, and all experience levels. 1.5 What is the Parental Lock feature and how does it work?
Parental Lock enables you to choose the game ratings which will be playable. Once enabled, if you want to play a game that is locked, you can enter your PIN to get access to it.
To ensure only the main account holder can update the Parental Lock details, such as the PIN and what game ratings are locked, access to the "My Account" area will also prompt PIN entry. 1.6 How do I enable/disable Parental Lock?
For new users, enabling Parental Lock is an option during your sign-up process. If you are already a GameNow subscriber, you can access Parental Lock via "My Account - Parental Lock" page. Here you will have the option to enable/disable Parental Lock, choose which ratings you want to have locked and set your PIN number. You can also update your PIN and Game ratings at any time by visiting this page. |